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FAQs

FAQs

  • We deliver to all 48 contiguous states, excluding Alaska and Hawaii.

  • All orders are processed Monday-Friday and typically shipped within one business day of the order date. Shipping and handling times may vary based upon location. 

    • Northeast- 1-3 days
    • South- 2-3 days
    • Midwest- 2-4 days
    • West- 3-5 days

    Please allow for additional processing times during holidays and peak selling periods. 

  • We all know that feeling. You pressed "Buy Now" just a little bit too soon? Well, do not worry -- here at the Vita Cocoâ„¢ Shop, you have 1 hour to email us and request any changes to your order. A member from the Vita Coco® Happiness Team will be sure to sort you out right away. 

  • There are a couple of ways to get in touch with us! For the fastest response, you can reach out via Chat on our website or email us directly at info@vitacoco.com. We also have a toll free number (855) 526-0778, if you want to chat live with our Customer Happiness team. Our business hours are Monday - Saturday, 9am to 6pm EST.

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