FAQ

General

Where do the coconuts come from?

Our coconuts are sourced from small family farms in Southeast Asia and Brazil.

Where are Vita Coco® products bottled?

All over the globe - including in Southeast Asia, Brazil, UK, the US, and Canada.

How are Vita Coco® products made?

We pick and crack the best coconuts before extracting the coconut water. Once extracted, we filter the coconut water and standardize the flavor profile by adding Vitamin C and 1% sugar, since our coconuts are sourced from all around the world. Then the coconut water is pasteurized, aseptically packaged, and palletized, before it makes its way across the world to people like you!

Are your products organic?

We do have organic products, but typically, Vita Coco® Original, Pressed, and Pressed Flavors are not. Farmer’s Organic®, Vita Coco® Organic Original, Coco Creations, and Vita Coco® Organic Virgin Coconut Oil are all organic options!

Do your products contain GMOs?

Nope, all Vita Coco® products are certified Non-GMO by The Non GMO project!

Are your products from concentrate?

To bring you the freshest, most accessible coconut water possible, we rely on sourcing coconuts from small family farms in tropical locations around the world. With the challenges of the past year and a half, we’ve had to supplement some of our not from concentrate coconut water flavors with coconut water from concentrate to make sure we don’t go out of stock. We’re still using the same high-quality coconuts from the same small family farms, and they still taste the same and have all of the same nutrients, electrolytes and vitamins - they’re just a little easier to get from tree to shelf.


Vita Coco® Coconut Water

What is coconut water?

Coconut water is the clear, fat-free liquid that’s inside mature coconuts when you crack it open. It’s naturally rich in electrolytes, especially potassium. It’s low in calories, cholesterol-free, and tastes great.

Does Vita Coco® Coconut Water need to be refrigerated? How long does Vita Coco® Coconut Water last?

Tetra Pak allows our coconut water to be shelf stable for up to 12 months outside of the fridge. But for the best possible taste after you open a tetra pak, place it in a refrigerator and consume within 2472hours— nobody likes sour coconuts. Please check your tetra pak for specific directions. 

When should I drink Vita Coco® Coconut Water?

Our coconut water is good anytime and anywhere! But for starters, we find that most people like coconut water: on the go; before, during, or after exercise; as a mixer; after a night out; in smoothies; and with meals.

How much Vita Coco® Coconut Water should I drink?

Depends on the person! Just like all things, a moderation mindset never hurts. But over here, we drink at least one day.

Are Vita Coco® beverages pasteurized?

Yes. After coconuts are harvested, washed, and cracked open, the liquid inside is flash-pasteurized and then packaged in a Tetra Pak. Flash pasteurization helps preserve the best natural flavor and nutrients, kill potentially harmful bacteria, and make Vita Coco® coconut water shelf-stable for up to 12 months.

Is it safe to drink Vita Coco® Coconut Water while pregnant?

Yes, pregnant women can drink our coconut water because it’s flash pasteurized. If you have an allergy or health condition, check with a physician before consuming Vita Coco just to be safe.

Is Vita Coco® coconut water gluten-free?

You bet. All of our products are gluten-free.

Does coconut water have electrolytes?

Vita Coco® Coconut Water contains naturally occurring electrolytes like potassium— which means more hydration, less funny business.

Is Vita Coco® Coconut Water kosher?

Yes, all Vita Coco® products are certified Kosher by Star K or OU Kosher.

How do you read the best-by date?

Not the way you may think. The best-by date, which can be found at the top of every Tetra Pak, is dated 12 months from the production date and is read as: day/month/year.

What is Tetra Pak?

Tetra Pak is a BPA-free, eco- and socially-responsible form of packaging made from wood fiber, which is a sustainable resource. Tetra Pak keeps our coconut water fresh and gives it a shelf life of up to 12 months. For more information, visit www.tetrapak.com.

Is sugar added to Vita Coco® coconut water?

Yes, we add 1% fruit sugar to some of our flavors. Here’s why: our coconuts come from all around the world, and like most natural products, have variations in flavor. To make sure we provide our customers with a great, experience every time, and that our products taste consistent regardless of where we source our coconuts, we add 1% fruit sugar. It doesn’t have an impact on the sugar content of the product, it really just standardizes the flavor.

How do I recycle the Tetra Pak?

Make sure you finished every last drop and that the Tetra Pak is empty, close the lid on tight, and place in recycling bin with other cartons.

Does this contain pulp?

Nope, our coconut water is pulp-free.


PRESSED™ 

What exactly are our new Pressed™ beverages?

Our new Pressed™ beverages are coconut water with a dash of coconut cream, which gives its an extra coconutty flavor. We know "coconutty" doesn't look like a real word, but  it's in the dictionary. Go ahead and look it up. We'll wait.

When should I drink Pressed™ beverages?

Anytime! It's great for smoothies, pre or post workout, as an afternoon pick me up, when you're hungover, and when your beach vacation was cancelled, but you still want to escape.

Is there added sugar in our new Pressed™ beverages?

Yes, we add 1% fruit sugar to some of our flavors. Here’s why: our coconuts come from all around the world, and like most natural products, have variations in flavor. To make sure we provide our customers with a great, experience every time, and that our products taste consistent regardless of where we source our coconuts, we add 1% fruit sugar. It doesn’t have an impact on the sugar content of the product, it really just standardizes the flavor.

Does this contain pulp?

Nope, our new Pressed™ beverages are pulp-free.

Is it Kosher?

Yes, all Vita Coco® products are certified Kosher by Star K or OU Kosher.


BOOSTED™

What exactly are our new Boosted™ beverages?

Our new Boosted™ beverages are nutritional, functional energy drinks powered by coconut water and enhanced with caffeine from tea, B-vitamins, and MCT oil. It comes in three delicious cafe-inspired flavors - Vanilla Latte, Coconut Chocolate, and Chai - with 40mg of caffeine from tea for natural energy without the jitters and less  than 8g of sugar per drink. Each flavor is light and smooth with no artificial aftertaste.

What's in our new Boosted™ beverages?

Our Boosted™ beverage blends coconut water, coconut cream, coconut MCT oil, B-vitamins and tea extract to give consumers a new way to get fix of all-day energy for the body and mind, without the jitters or crash.

What makes our new Boosted™ beverages different than other MCT drinks?

Unlike other MCT drinks on the market, our new Boosted™ beverages have no artificial ingredients or added sugars. Our unique combination of coconut water with MCT oil offers consumers an accessible, versatile product that can be enjoyed as grab-and-go energy and nutrition powered by coconuts. We know, it sounds almost too good to be true!

What are MCT oils anyway, and how much is in our new Boosted™ beverages?

MCT's are easy-to-absorb fatty acids found in coconut oil. The body quickly converts them into energy, providing fuel for the brain and body. They may also help to reduce cravings and support weight loss. There are about 5 grams of MCT oil per serving.

How much caffeine is in our new Boosted™ beverages? Is that a lot?

40 mg, which is only 10% of the recommended daily value of 400mg.

Is it Kosher?

Yes, all Vita Coco® products are certified Kosher by Star K or OU Kosher.


SUPER SPARKLING™

What exactly are our new Super Sparkling™ Beverages?

We took refreshing and bubbly sparkling water, enhanced it with the benefits of coconut water, mixed in our favorite fruity flavors — including Blood Orange, Raspberry Lime, Lemon Ginger, and Grapefruit — and packaged it up for supercharged refreshment. It contains naturally occurring electrolytes from coconut water, has no added sugar, and is only 20 calories.

When should I drink Super Sparkling™ Beverages?

Super Sparkling™ beverages are a light and refreshing pick-me-up thanks to their naturally occurring electrolytes and bubbly, fruity taste that's great for any time. They also pair great with food or in cocktails! For best taste, they should be served chilled or over ice.

Are Super Sparkling™ beverages perishable?

Super Sparkling™ beverages do not need to be refrigerated and are shelf-stable for up to 12 months. For best taste, they should be consumed before the date marked on the can.

Are the Containers recyclable?

You bet! Super Sparkling™ beverages are packaged in a recyclable aluminum can.

Do Super Sparkling™ beverages have added sugar?

Not a drop. The sweetness comes from the coconut water and fruit juices.

Are Super Sparkling™ beverages gluten-free?

Yep! It's is gluten-free, just like all of our other products.

Are Super Sparkling™ beverages Kosher?

Yes, all Vita Coco® products are certified Kosher by Star K or OU Kosher.


COCO CREATIONS™ NON DAIRY BEVERAGE 

Does the product need to be refrigerated? How long does Coco Creations™ MLK last?

It's shelf stable for up to 12 months. But once opened, we recommend refrigerating it and consuming it within 7 days after opening for the freshest, best taste.

When should I drink Coco Creations™ MLK and how much?

Anytime! It's great with breakfast cereals, blended with smoothies, or used in soups and curries. The serving size is 8 FL OZ, but consumption depends on personal lifestyle and always with moderation in mind.

Is Coco Creations™ MLK pasteurized?

Yes - it is.

Does Coco Creations™ MLK have added sugar?

Nope - we don't add sugar! The sweetness comes from coconut water and coconut cream.

Is Coco Creations™ MLK gluten free?

You bet. No gluten in here!

Is Coco Creations™ MLK Kosher?

Yes, all Vita Coco® products are certified Kosher by Star K or OU Kosher.

Is Coco Creations™ MLK organic?

Yes, it's organic and non-GMO. 


COCONUT OIL

My coconut oil melted! Can I still use it?

Yup. Coconut oil is still safe to use even if it’s melted, as long as it’s still within shelf life.

How much coconut oil should I eat in a day?

Coconut oil is a saturated fat, so moderation is key! Current recommendations limit intake to no more than 22 grams or 200 calories of saturated fats total for someone eating a 2,000 calorie per day diet. This includes coconut oil consumption, plus any other saturated fats in a person's diet.

How can I use coconut oil?

How can you NOT use coconut oil!? It’s great for cooking, baking, hair, masks, and tons of other uses.

Is coconut oil good for dogs?

We're coconut experts, not puppy experts, so we recommend checking with your pet's vet.

What is coconut oil?

Coconut oil is an edible oil extracted from the meat of mature coconuts. Ours is organic and cold-pressed, and it’s great for cooking, baking, and dozens of beauty and wellness needs.

Is Vita Coco® coconut oil organic?

Yes, Certified!

Does coconut oil expire? How long does coconut oil last?

In its packaging, and stored in a cool, dry place, our coconut oil lasts about 2 years on average.

Do you refrigerate coconut oil?

Nope— just store it in a cool, dry place away from direct sunlight.

What does “unrefined” mean?

Some brands “refine” their coconut oil, meaning that they chemically process and bleach dried coconut meat before extracting the oil. We don’t. Ours is cold-pressed and chemical free, which makes it “unrefined.”

Wait, is it solid or liquid?

Both! Coconut oil solidifies in temperatures below 77 degrees F 23 degrees C.

Is it Kosher?

Yes, all Vita Coco® products are certified Kosher by Star K or OU Kosher.


NUTTY FACTS

What can I do with a coconut shell?

A lot! Looking for a new bikini top? Coconut shells. Need a very small hardhat? Coconut shells. Broken maracas? Coconut shells again. See? The possibilities are endless.

Is a coconut a nut?

We're so glad you asked. Despite the name, coconuts are fibrous, one-seeded fruits called drupes, not nuts. Other members of Team Drupe include peaches, nectarines, cherries, and dates.

How long does it take to grow a coconut palm tree?

So, here’s the thing: you can have a fully-grown palm tree in as soon as three years (yay) - but, it won’t start to yield coconuts until somewhere around it’s sixth birthday (aww). In fact, it can take as long as 15 years for a palm tree to really get going on coconut growth. And if you’re planning on growing one indoors, make sure you have a skylight, because these guys can grow up to 98 feet tall.


General Orders

How long after I place my order can I make edits?

We all know that feeling. You pressed "Buy Now" just a little bit too soon? Well, do not worry -- here at the Vita Coco™ Shop, you have 1 hour to email us and request any changes to your order. A member from the Vita Coco® Happiness Team will be sure to sort you out right away. 

How do I get in touch?

There are a couple of ways to get in touch with us! For the fastest response, you can reach out via Chat on our website or email us directly at info@vitacoco.com. We also have a toll free number (855) 526-0778, if you want to chat live with our Customer Happiness team. Our business hours are Monday - Friday, 9am to 6pm EST.


Subscriptions

How will I receive my exclusive perks?

We’ll send subscriber only discounts, exclusive early access to flavors, and more right to your email! Pro tip: the longer you’re with us, the greater the rewards!

What are the payment options?

We accept all major credit cards for subscriptions! Each order is billed right before it ships.

Should I subscribe if I've never tried Vita Coco® products Before?

Sure, why not! Cancellations are easy and we all love 10% off, right? But if you aren't ready to commit quite yet, one of our Sampler Packs (we especially like the Greatest Hits Sampler Pack) may be right for you -- it's only 99 cents!

How Can I use dedicated support?

Our subscription support team is here for you via chat bot and email to help with any and all things Vita Coco®. Swap a product, change order frequency, ask a question, or just say "hi"...

Can I still take advantage of deals for non-subscribers?

Yes! While you do get special pricing as a subscription customer, you can take advantage of regular promotions by checking out outside of your subscription account!

When should I expect my Vita Coco®?

Generally you will receive your Vita Coco® products within 2-4 business days of the date charged.